At Messifa Beauty, your satisfaction is our top priority. We are committed to providing high-quality products and a smooth shopping experience. Please read our refund and return policy carefully before making a purchase.

📦 Order Processing & Shipping

  • All orders are processed within 1–2 business days.
  • Once shipped, you will receive a tracking number via email.
  • Domestic shipping (USA) typically takes 2–5 business days.
  • International shipping may take 5–10 business days, depending on the destination.
  • Free shipping is available on all U.S. orders over $75.

We use trusted shipping partners to ensure fast, safe delivery of your order.

🔄 Returns & Exchanges

If you’re not 100% satisfied with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.

Eligibility:

  • Items must be in their original condition and packaging
  • The product must be unused and unopened
  • Return shipping costs are the customer’s responsibility (unless the item is damaged or incorrect)

To request a return or exchange, please contact our support team at
📧 support@messifabeauty.com
Include your order number and the reason for the return, and we will assist you promptly.

🚨 Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery.
We will send a replacement at no additional cost.

To report a damaged or incorrect item:

⚠️ Non-Returnable Items

Due to the nature of our products, we cannot accept returns on:

  • Opened or used skincare and beauty products
  • Items returned after 14 days
  • Gift cards or promotional items

✅ Refunds

Once your return is received and inspected, we will notify you of the approval status.
If approved, a refund will be issued to your original payment method within 5–7 business days.

📝 Need Help?

If you have any questions about this policy or your order, don’t hesitate to reach out to us:

📧 support@messifabeauty.com
🌐 https://messifabeauty.com